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There I am at the PMI 2016 Global Congress in San Diego listening to keynote speaker Sue Gardner.  Ms. Gardner’s resume is enough to make you pause and take notice.  She has worked with numerous Silicon Valley companies including Wikimedia who run the famous Wikipedia.  She has been on Fortune Magazine’s 100 Most Powerful Women list and that alone is saying quite a bit.  So, I was interested to hear her views on the future…

I’m in the software publishing business.  I should be all about selling you the tools.  It’s not about the result you want, it should be about the result I want… but that’s never been the way I’ve gone about business.  So this article is about the result, not the tool. I came across an interesting expression recently.  A software salesperson was talking about delivering the entire solution to his client.  “We don’t sell drills.…